faq's.

What is the LumiLine Pro™?

The LumiLine Pro™ LED Head Torch is a hands-free, rechargeable headlight designed to keep you and your dog visible during dark walks. It provides 360° illumination so you can walk confidently and safely — even on the darkest winter nights.

Who is it for?

It’s perfect for dog owners, runners, cyclists, hikers, or anyone who enjoys being outdoors after sunset. Most of our customers are dog owners who want safer evening walks.

How long does the battery last?

A full charge gives 4–8 hours of continuous use, depending on brightness mode. The LumiLine Pro™ recharges quickly via USB (cable included).

Is it waterproof?

Yes — it’s weather-resistant and built to handle rain, frost, and fog. Perfect for UK winters or unpredictable weather conditions.

How bright is the light?

The powerful wide-beam LED reaches up to 100 metres, giving you full visibility of your path and helping drivers spot you long before they’re close.

How many light modes are there?

There are several lighting modes — including high, low, and strobe — so you can adjust brightness for your surroundings and battery life.

Will it fit me?

Yes! The head strap is fully adjustable and elastic, designed to fit all head sizes comfortably — over hats, beanies, or even helmets.

Can my dog wear one too?

The LumiLine Pro™ is designed for humans, but it greatly improves your dog’s visibility when you wear it — ensuring they’re seen by drivers and other walkers.

How do I charge it?

Use the included USB cable to plug it into any USB port, power bank, or charger. It takes about 1.5–2 hours for a full charge.

Can I buy more than one?

Absolutely! Many customers order 2–3 units — one for themselves, one for a partner or friend.

We offer bundle discounts when you buy multiple LumiLine Pro™ torches together.

How long does delivery take?

Orders are typically processed within 24–48 hours and arrive within 4–9 business days, depending on your location.

You’ll receive tracking information once your order ships.

What if I’m not happy with my purchase?

We offer a 30-day satisfaction guarantee. If your LumiLine Pro™ doesn’t meet expectations, simply contact our support team for a quick and easy return or replacement.

How can I contact support?

You can reach our team anytime at lumilinepro@gmail.com — we usually respond within 24 hours.